► Subscribe to the Financial Times on YouTube: http://bit.ly/FTimeSubs<br /><br />The budget airline’s profits have climbed two-thirds after its customer service overhaul, buoying its shares. Lex’s Oliver Ralph and Richard Stovin-Bradford discuss its tale of two hedges and its shift upmarket.<br /><br />► The World Of Transport: http://bit.ly/1JD6JHj<br /><br />► FT Business: http://bit.ly/1KUK08s<br /><br />► Ryanair Flying Nicely: http://bit.ly/1N8KN76